Roof One has been working with Insurance companies for 25 years. We know what they need to process a claim most efficiently and properly.

Tips to follow when working with Insurance

  • Contact Roof One to schedule a free on-site inspection to determine if damage was incurred.
  • If damage has been verified, you should contact your agent to request an inspection.
  • Your agent can authorize any temporary repairs necessary to prevent further damage to your property.
  • Your insurance company will usually require receipts for any emergency repairs you have done in order to reimburse you correctly.
  • We suggest that you take pictures of the damage prior to any repairs.
  • Do not make any permanent repairs until the adjuster has had the opportunity to inspect the damaged area.
  • Once the inspection is complete, you will receive a claim sheet outlining the scope of damage and the funds being made available for the repairs, less your deductible.
  • Roof One offers free insurance claims assistance.
roof repair storm damage roofing materials used

The Insurance Claims Process

  1. After damage has been verified, contact your agent.
  2. You should be contacted by the claims department by telephone or mail.
  3. An adjuster will be assigned to inspect and evaluate the loss.
  4. The claims adjustor should provide you with an itemized explanation on your claim settlement including your deductible amount and depreciation.
  5. Most homeowner policies grant coverage for full replacement cost provided the repairs are actually completed. In these cases, the depreciation is deemed recoverable and the final payment is made after your receipts have been submitted and processed.

NOTE: All carriers have their own method of processing claims. This is just a general guideline.

With years of experience and a working relationship with many insurance carriers, Roof One is qualified and available to assist any home or building owner with insurance claims.

Bone dry roofing can help

Don’t go into the insurance claims process alone. Roof One's insurance specialists understand the ins and outs of the insurance claims process and can assist you in handing your claim. Contact us today for more information, or request a free inspection if you have damage to your roofing system.

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Our team members live and work in the communities we serve, understanding the unique needs faced by the area’s residents. As members of the community ourselves, we are not just service providers; we are neighbors dedicated to improving the comfort, safety, and security of your home.

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★★★★★
Professional, Knowledgeable, and stress free is how I would describe my experience with Roof One. From first call, a representative actually answers the phone with a friendly welcome. Jason was prompt and quick to come out and give a detailed consultation. Antonio’s crew was amazing! Not only were they on time, but a few minutes early. They made sure to walk me through the process and didn’t leave until the job was complete. Scott helped work with my insurance adjuster and went out of his way to make sure I was completely satisfied. Bill and Sandra in the office treated me like family and Steve, the owner, was very kind and welcomed me to the Roof One family. Phenomenal Job Roof One, my family and I couldn’t be happier - Thank you!
Jake S.
★★★★★
From the beginning to the end, Roof one really impressed me regarding their professionalism when roofing my house. In particular Steve and Mark managed this job wonderfully. The crew they sent over did such a wonderful quality job and made sure my property was free of nails and debris. I would definitely hire this company for a roof job. Very straight forward with their prices and options. I was also grateful they hooked up vent fans and provided a gorgeous flashing for my large chimney. Good job guys! Wish there were more contractors like you!
Omar A.
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